Taming the Groupon 'Deal-of-the-Day' Beast With Online Scheduling Software
Small businesses nationwide have jumped on the Groupon, LivingSocial and "deal-of-the-day" bandwagon in record numbers to drive sales and new customers. When thousands of new customers sign up for their purchased services, an often-overlooked problem arises that can cripple operations: Becoming overwhelmed by hundreds or even thousands of new appointments and reservations. Thanks to online scheduling software from Appointment-Plus, they can easily manage successful campaigns by automating and streamlining their procedures with our easy, user-friendly online scheduling program.
Scottsdale, AZ - March 10, 2011 - A leader in online scheduling software since 2001, Appointment-Plus understands the challenges scheduling creates for service-based small businesses and offers the Web-based tools necessary to effortlessly manage new customers and appointments. Businesses typically experience such benefits as:
- A dramatic reduction in phone calls and e-mails.
- Better management of staff time and resources, resulting in much lower operating costs.
- A convenient way for customers to book appointments and reservations.
- An "all-in-one" online scheduling program that manages all information in one centralized location, instead of in multiple files, spreadsheets and folders.
Be Well Pilates www.bewellpilates.net in Alameda, Calif., used Appointment-Plus online scheduling software to book over 1,250 appointments from a recent LivingSocial campaign. Owner Minna Fernan says it saved her business countless hours and thousands of dollars in staff salaries.
"We owe much of our LivingSocial success to the ease and dependability of your [Appointment-Plus] software," she explains.
Among the features Appointment-Plus provides include: online self-scheduling, which allows customers to book services 24 hours a day; automated e-mail and text message reminders; online customer payment options; robust record-keeping and reporting; and e-marketing capabilities.
"These campaigns are great for small businesses to promote awareness and quickly increase sales and their customer base, but they can also create scheduling problems for those unprepared for the sudden influx of new customers," says Bob La Loggia, president and CEO of StormSource Software, the developer of Appointment-Plus. "Our online scheduling program helps them effectively manage these new bookings and customer information."
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